Continuous Improvement

Small Moves for Big Impact Series: Intro to Small Moves Big Impact

Small Moves for Big Impact Series: Cascading Communication to Build Commitment, Not Compliance

 

 

Key Words at Key Times

 

Outlining the Message Tool

Small Moves for Big Impact Series: Scaffolding Communication: Everyone in the "Know" to reduce the "No"

 

 

Cascading Communication Framework

Small Moves for Big Impact Series: Determining Measures that Matter and Aligning our System for Impact

 

Scorecard Template

 

Sample Scorecard

Small Moves for Big Impact Series: Look Back to Learn

 

Outlining the Message Tool

 

After Action Review Tool

Small Moves for Big Impact Series: Deep Listening

 

Rounding Log

 

Check Ins to Build Relationships

 

3-2-1 Rounding Summary Tool

Small Moves for Big Impact Series: Transparency Builds Trust

 

Transform Feedback into Action Toolkit

 

Action Plan Template

Small Moves for Big Impact Series Recap

Introduction to Process Maps

How to Create a Process Map Handout

Seeing Inside the System: Process Maps in Action

Ten Questions Handout

Ordered Bar Charts